Internal Controlling of a Radiology Department Internes Controlling einer radiologischen Abteilung

Caused by legal reform initiatives there is a continuous need to increase effectiveness and efficiency in hospitals and surgeries, and thus to improve processes. Consequently the successful management of radiological departments and surgeries requires suitable structures and optimization processes to make optimization in the fields of medical quality, service quality and efficiency possible. In future in the DRG System it is necessary that the organisation of processes must focus on the whole clinical treatment of the patients (Clinical Pathways). Therefore the functions of controlling must be more established and adjusted. On the basis of select Controlling instruments like budgeting, performance indicators, process optimization, staff controlling and benchmarking the target-based and efficient control of radiological surgeries and departments is shown. Key Points: ▶ Successful management of hospital departments and practices requires suitable structures and processes for the optimization of medical quality, service quality, and economic efficiency. ▶ In future in the DRG system it will be necessary for process organization to focus on the whole clinical treatment of patients (clinical pathways). ▶ Increasing complexity and continuously intensifying competition make the development and implementation of management and controlling systems necessary.Professionalized coordination of interfaces in particular via controlling and provision of relevant information is becoming increasingly important. Greater differentiation of controlling functions is inevitable for implementation. Zusammenfassung !